First of all, I wanted to love it here. I go for massages pretty regularly due to my foot and back pain from work so I am not new to explaining what kind of pressure I need to target areas. When you walk in, it's a tiny front area with a lit up ATM, every person takes different methods of payments including cash, card, zelle or apple pay. A weird thing they do is make you pay and tip first before service. The first time I went there I noticed a bunch of mosquitos flying around and that there was no air ventilation. Also because it is below a dance studio and the walls are thin, you can hear the loud music and stomping feet during your entire massage. I told the massage lady light pressure for body and hard for my feet. She mixed it up and did the opposite but at least she picked up my cues of wincing or telling her to go lighter. However she did tell me "no pain no gain", which I get but for shooting pain a massage was not going to fix a herniated disc and I just wanted to feel relaxed at the end of my session. Overall I was satisfied after the massage and would come back, but getting home I noticed I had 2 bug bites from the massage. Second time I go in there, I am greeted by a different massage lady who makes me pay first via zelle - no problem. I tell her light pressure all over besides my feet you can do hard pressure. I tell her my lower back is really painful so do light pressure or avoid it. I also notice mosquitos flying again and no air conditioner running. During the massage, she goes to my lower back and keeps massaging it with what to me felt like hard pressure (I have a slipped disc/herniated disc) that made me jolt. I kept telling her over and over it was hurting and painful. She continued to keep massaging hard at the bottom of my back until I was yelling for her to stop and putting my hands over my back and she still proceeded to keep going. I told her it wasn't just my muscle it was a bone issue. She then said ok fine she would not touch it, but it got to the point where I was crying because it was so painful when she continued to massage my lower back even when I kept telling her no. I understand there are language barriers however as an asian woman myself, there are universal cues such as flinching, wincing, hands covering the spot, the word stop and crying that anyone should know. Most massage therapists I've been to at least understand lighter/harder/stop. This place has the potential to be better, the massages aren't bad as far as skill however it was a traumatizing experience to have someone cross my boundary when I emphasized and communicated the extreme pain I was in during the massage and she did not stop. I think if you are a once size fits all massage client then coming here may not be disappointing but if you have sensitive spots that are painful that need light pressure or heat to slowly release pain before going into a deeper massage then this is not the place for you.